Customer Support Representative
Do you love communication?
At Growth Of Influence, we’re serious about customer satisfaction, which is why our team works tirelessly to help thousands of customers worldwide get the most from our programs and services. Now, it’s your turn: we’re looking for an Customer Support Representative to engage with our user base and build meaningful, long-term relationships geared toward growth and success.
What Makes You Special
- Content production expertise
Your valuable experience producing content for social media can help you understand the obstacles our influencers face in growing.
- Customer-driven
You know how to build strong customer relationships and can identify potential growth opportunities.
- Prioritization skills
You are able to cut through the noise and effectively manage a portfolio of customers (renewal management, contract extensions, customer relations).
- Time management
You should be able to manage their time effectively, responding to customer inquiries in a timely manner while still providing quality service. They should be able to prioritize tasks and work efficiently to meet customer needs.
- Language skills
You possess superior verbal and written proficiency in the English language.
- Team Spirit
Your exceptional work ethic enhances Growth of Influence and drives our success.
Key Differentiators
- A deep sense of empathy, and a commitment to integrity
- Excellent collaboration, relationship-building, and communication skills
- Stellar written and verbal English communication skills
- You must be passionate about content and social media
- Ability to work remotely as part of a close-knit team
- Prior experience in a high-growth or startup environment
- If you're an experienced user of Google Drive, Adobe Photoshop, Adobe Premiere, that's a clear bonus. However, if not, we can teach you!
Sound Like The Perfect Fit?
Apply For This Job Today!
Growth of Influence and You
- Choose Where
Work with us in Thessaloniki and/or remotely in the US or Greece. Full-remote possibilities for international team members.
- Feel Valued
Salaries at Growth Of Influence fit your skills and experience. Benefit from company success through an employee stock ownership plan in addition to your compensation.
- Define Your Future
10% time for personal development and a customizable training plan.
- Language Skills
We’re ambitious and well-funded: driving innovation and bringing value to users.
- Choose When
Organize your work week as you like with our flextime agreement.
- Relax
Vacation days on your birthday, during the Summer plus December 25 and 31. Entitlement increases the longer you’re at Growth Of Influence.
- Celebrate
Regular events, including an annual company retreat and frequent team activities.
More Than A Job
Perks and Benefits
